Our Single Item(s) Guarantee

Arrives/Wrong damaged?

We fix it fast.

Don't love it within 14 days?

You’ll get store credit for the item price (1 claim per customer).

Are there items that can't be returned?

Refunds are only available for unused items that are returned.

Damaged, leaking, or incorrect? Message us within 48 hours of delivery with a photo.

We’ll replace it fast (or refund that item). No debates.

Our Bundle Guarantee

Try your bundle for 14 days. If you don’t love the experience:

We’ll give store credit for the bundle price (excluding shipping) so you can swap scents/sizes.
One credit claim per customer.

Refunds are only available if the entire bundle is unused and returned in original condition.

If it’s been used and it’s not your vibe → you’re covered by the store credit above.

Any issues (missing item, wrong scent, transit damage) must be reported within 48 hours of delivery.

Returns

Need to return or replace? Fill out the form, and we’ll help you promptly.